Fact Security the Luxembourg expert in global security solutions. Founded in 2012 by Yves Bastin and an external partner, we are a wholly owned subsidiary of Fact Security Belgium. We are a fast growing security company focusing on high quality, tailor made services. Like Fact Security Belgium, we have put ‘Quality’ at the core of everything we do. We too define ‘Quality’ in terms of five constituent values namely; Trust, Attention, Stability, Closeness and Respect which, in turn, determine how we approach our relationship with colleagues and clients alike.
By sharing and aligning our values with Fact Security Belgium as well as benefitting from their experience and management, we have been able to reach a turnover approaching four million euros in 2016. We remain involved in both the private and public sectors with Retail proving to be one of our most significant markets. Staff selection is paramount. Every one of our hundred and twenty strong team has been rigorously selected before being carefully assigned to the most appropriate site or customer. This approach, combined with excellent training and support, explains our enviably low staff turnover and very high levels of customer loyalty.
As part of our quality assurance programme, we employ an on-going monitoring process including monthly evaluations with Yves Bastin himself, or another member of the board. During these evaluations, careful consideration is given to evolving client needs as well as feedback received from the customer themselves. Fact Security Luxembourg is part of the Fact Group which includes Fact Security Belgium, Fact Training Belgium and Fact Services Belgium. To learn more about us and our range of services visit factgroup.lu.